2021 Business Card Company Reviews. Clear All. Zazzle Celebrates Life's Moments! Zazzle Review. 41 days since order no masks and updates or time estimate after I sent them a message. Ordered a personalized birthday card allowing plenty of time for it to arrive - 4 weeks! BBB Business Profiles are subject to change at any time. This is not counting weekends, unfortunately. I ordered my personalized Father's Day item on June 5. Today is Father's Day June 21 and my item still hasn't arrived in spite of the fact that it's almost a full week past the estimated shipping date. Zazzle has excellent customer service and products. How long does it take to manufacture a t shirt? Zazzle Complaints & Reviews. Our vision is to redefine commerce, powered by the world's imagination. Delivery time frame sucks! I emailed customer service a couple weeks ago and received a generic response that they can't give me an updated estimated delivery date and will send an email when they ship. On 1-15-20 I was charged a fee for $9.95 charge from Zazzle on my Pay Pal account. Save. Thank you, Thank you, They charged for shipping more than most and my item never arrived. Not confidence building. Thank you, I ordered 4 personalized masks April 27th, 2020 to be delivered by their estimated date May 21st -29th. If you have any further questions or feel as if your order is not subject to copyright, you can contact our Content Management team at
[email protected]. Hello KJ, https://help.zazzle.com/hc/en-us/articles/219861927-Creating-and-Uploading-Images-to-Zazzle Consumers satisfied with Zazzle most frequently mention high quality, wedding invitations and timely manner. The Better Business Bureau gives Zazzle an A+ rating, which is a reassuring sign. Thank you, Thank you, Sara’s 5-star review: I've made and received the quick delivery of two different Zazzle product orders. It uses UPS Ground Mail and then switches to USPS to make the final delivery. I do NOT recommend this company! Their pricing is a bit more expensive than some other photo card retailers, which is the only real issue we foresee customers running into. Zazzle ranks 1st among Stationery sites. Joe, Hi Colin, how do i get in touch with someone to get answers? You just gained a new customer for life, they turned out fantastic! Learn how to stay safe during COVID-19 in our new guide: When a company takes this long to send an order, they could at least have the decency to send an email with some information to appease the customer, especially being that Zazzle is not inexpensive. MAKES NO SENSE! Hi Lorenzo, They were still going to ship the $10 worth of masks for the original $7.95 fee. Thanks, Thank you so so much I will forsure be re ordering from you guys again, and I will be raving about your fast service and incredible quality! “ I wanted to make a better designed copy of my school badge so that my name and picture are clear for upcoming clinical. I tried to have family order buttons, but they want patches, size is bigger and cheaper. BBB accredited since 9/1/2006. Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers. Zazzle Overview Zazzle was first mentioned on PissedConsumer on May 08, 2010 and since then this brand received 393 reviews. Tracking it got me nowhere - it said it's still being made and that's it. Please note that Zazzle … “I’ve found Zazzle… I will not use them again. Do you have a Zazzle account registered with us? Reviews that are too short (less than 20 words) might not be informative enough. May 28th 2019, 7:56 pm. We have located your order and we can see that our customer service team has reached out to you in regards to this order. Zazzle Reviews. We can assist you further if you can provide me with the e-mail address associated with it. They keep telling me the same thing. Thank you, The card stock they use is very sturdy. i have been trying for days, via emails and trying to call, to get the status of my order. For example, an image uploaded onto an invitation will transfer differently than the same image on a shirt. Updated Feb 4, 2021. San Jose, CA. jan 2021. Now my son graduation is next week, I don't have the banner. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I've sent 2 emails in the last two weeks to resolve my missing item and only got automated responses. Again though, it has always been prompt and on the mark as far as the tracking date. I have my UPS receipt proving how heavy my package was since it contained quite a few invitations, so how did they receive a 4lb package with "no product"!? They charged my card but left me hanging. We're truly sorry to hear of the negative experience you've had with us, and we would like to help. Zazzle. Kristen Juckiewicz, owner of Redwood & Vine, which is a top-seller on Zazzle, agreed to describe her experience with the site and respond to questions about Zazzle’s print quality and terms. All designs are printed when ordered. You probably will get the most accurate answer by calling Zazzle. Customer Reviews are not used in the calculation of BBB Rating. I order about 20-40 shirts every 3 months since I use them for my online teaching. I removed the school logo and just included the school name but that too was rejected. Let us know if you require any further assistance, or if you would like to be reached out via e-mail personally. SO UNPROFESSIONAL, DON'T TRUST THEM. Boxes are too big and very flimsy, pieces had fallen out, and photo of finished puzzle is so small I cant tell design even with a magnifying glass. I need to contact a zazzle staff member. About six weeks after the expected delivery date my INCORRECT order arrived- missing one of the five items. Zazzle has a consumer rating of 3.36 stars from 3,239 reviews indicating that most customers are generally satisfied with their purchases. Really wanted my candle and this company should be ashamed. 15 Jul 2020. Adhere to your dates and don't underestimate it to get orders in. Consumers satisfied with Zazzle most frequently mention business cards, high quality and wedding invitations. Find Reviews Filter. I’ll be reaching out to you directly via e-mail. The first were my daughters … No update on the tracking either, should've listened to the comments on Facebook. T Shirts in Reno, NV. First time is a Last time. Zazzle.com Reviews ( 7 Reviews ) Website: www.Zazzle.com . Their product is high quality and their staff are extremely well trained, courteous, and efficient. Elena. I ordered business cards as well as some product labels and I absolutely love them they were so reasonably priced and just so beautiful when I receive them they look professional and all I can say is Zazzle is one of the best when it comes to personalized stationary. I ordered a personalized candle with a picture of my recently deceased kitty. Elena. They "making" process was well long overdue then what they said it would be I placed my order for my new business on Monday, and I received them today (Friday) You didn't include a full order ID reference, so I'm not sure if this is related to one. Ordered invitations, received them but they appeared NOTHING like my online design. I will no longer refer friends to this site unless you want to be super frustrated. Buyers Beware of orders unfulfilled! Disappointed all the way around with this product. T Tom. This company responds to reviews on average within 3 days. We have located your order and we can see that our customer service team has reached out to you in regards to this order. DO NOT USE ZAZZLE! If you can't deliver or make simple prayer cards don't sell them! This is a scamming company! Hi there, I was a little worried after reading some of the reviews, but my product (customized mug) arrived on time and was in good condition. BEWARE! Elena. I. With a staggering 850,000+ inventory … I had an issue where one of my items was lost in transit, the post office’s mistake, not Zazzles’s, however, when I couldn’t get anywhere with the post office, Zazzle … Founded in 2015 in Sydney, Australia, the service allows you to break up payments into four equal installments—each equalling 25% of your total purchase—over the course of six weeks.“Afterpay allows customers to make purchases on their terms,” said Nicole Reyhle, founder and publisher of Retail Minded. Zazzle.com. Thank you, If you are still in need of assistance, please send an email to
[email protected] and we would be happy to help! Thank you Zazzle! Sorry about the delay on this! We have located your order and will be reaching out to you very soon! Hi I think you want this: http://www.zazzle.com/rsvp+cards. Said online I would get the cards by 5/13-5/14 it is now 5/20 and nothing. Zazzle.com, home of one of the internet’s leading websites for customizable … Let's say i want to get a customized phone case, how will the customization be done? Zazzle is a Print on Demand company. You will be disappointed. Read more. Elena. Zazzle operates as an open market place where designers are free to upload whatever designs they want. We can be reached at 1-888-8ZAZZLE (1-888-892-9953) Phone hours: Mon - Fri: 9AM - 5PM PST (12PM - 8PM EST) I'm not sure how they will stay in business with this shipping approach. Zazzle - Shipping Service Review. I inadvertently included the school name and logo and the first … Returned and demanded a refund. The clock was $40 and wasn't sure what to expect, but I really like it. If you are a Conservative, look elsewhere for your printing needs. We're truly sorry to hear of the negative experience you've had with us. Very frustrating and annoying. Zazzle has a consumer rating of 3.36 stars from 3,236 reviews indicating that most customers are generally satisfied with their purchases. The order that I received was missing one item and the other item was of VERY poor quality (a travel mug) considering it's list price of nearly $30. I reading some of these complaints here about zazzle and there really needs to be a class action lawsuit against zazzle … Thank you zazzle! About Zazzle.com. Good luck I haven't heard back from any of my inquiries either. Thank you, It must be a great place to work, because everyone is so friendly and say how much they like working for Zazzle. Share Report Copy. Thank you, We're truly sorry to hear of the negative experience you've had with us, and we would like to help. I am totally satisfied with zazzle.com service. Zazzle is the world's leading quality custom products platform. We have located your order and we can see that our customer service team has reached out to you to resolve the issue. Very appropriate considering today's state of affairs. We use cookies for analytics, personalization, and ads. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. How long does it take for "support" to respond to an email? Zazzle reviews (www.zazzle.com): Worst experience ever. I have tried all the competitors over the past decades and Zazzle is #1 on all levels. And still nothing arrived. C. Cher5 — Lompoc, USA. Only way I got them to respond is by writing a bad review. Was refunded straight away but without explanation or apology about why my card was never dispatched to me! I'm waiting little longer and then I'm calling my charge card company. Ordered a few ID cards and delivery was prompt, good communication, exactly as promised. And 10 after shipping haven't heard back. No response to return $170 purchase. As a matter of policy, BBB does not endorse any product, service or business. BBB remains operational and focused on serving our business community. Saturday, February 13th. BBB remains operational and focused on serving our business community. Ryan. Today is June 13 and y dont have my package. The overall rating of the company is 2.7 and consumers are mostly neutral. We're truly sorry to hear of the negative experience you've had with us, and we would like to help. Typically 24 hours. Don't depend on this company. Hi Sandra, It is truly amazing how quick … I have again reached out to customer service but since the policy is 3-4 days reaction time, I don't expect prompt attention to the matter. That means that online shoppers can expect competitive price points for Zazzle … Elena, I ordered a graduation banner for my son on may 11. When I placed the order, I was told I'd receive it end of May - June 1. And both passed already. Why charge me and not send my order. Feb 19, 2021. I have since ordered masks from Etsy and they arrived within a week. Invoice and mask covered in mold. Is there a number i could call to speak with a customer representative? Contacted again. I called Zazzle & advised them I did not order nor did I authorized the transaction. If you're willing to spend a bit more on unique designs, Zazzle … You should have every confidence in placing an order with this company. I placed After seeing how he responded and the speed with which he took care of the issue, I do believe that my experience was unique and thg hat Zazzle cares about customer satisfaction. Got an email from customer support saying they received the package with "no product inside". Elena. Zazzle offers faster shipping but it is exorbitantly priced over actual delivery cost... Zazzle is price gouging it's customers. The company has great customer service and has minimal complaints, enjoying a positive rating with the Better Business Bureau. How BBB Processes Complaints and Reviews. Just like all the other people here, I too have been waiting and waiting and waiting for my order. STAY AWAY! It's still being made and we can't give you any estimate of when we will send. Unfortunately we are unable to locate the order with the information provided. Zazzle Reviews. Don't order from Zazzles! I ordered on 4/22. I ordered 2 puzzles more than 2 months ago and finally got them but very poor quality packaging and photo of puzzle. Their phone-based customer service is only a 3 hour window. The Good | Positive Zazzle Reviews: Overall, Zazzle.com reviews are generally void of complaints about the company’s pricing, after reviewing Trustpilot, BBB, and Sitejabber reviews. Zazzle - Shipping Service Review. However, if an order comes through with something that goes against our User Agreement, we maintain the right to cancel the order and remove the products from our market place. I can see that our Customer Support team has already assisted you with this, however if you need any more assistance please don't hesitate to contact us at
[email protected]. Sezzle has positive reviews, with users reporting that it is simple to use and easy to manage. online fraud. We strive continually to be competitive with our benefits package. Ryan. I placed an order for masks on 5/2, after the lengthy delay of the items shipping on 6/11, I still have not received my items. Online Reviews/Complaints. Had to panic buy a standard card locally instead or miss my nephews birthday! How do the images hold up compared to how they look in the editor? The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! We're truly sorry to hear of the negative experience you've had with us, and we would like to help. I emailed 3 times but no reply. I would feel comfortable ordering from Zazzle … Hi, i'm thinking about using zazzle to create my dad's birthday card. Even USPS could deliver this package faster. … Thank you, Ordered a mask for 20. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.